Moving Company News & Related Articles

National Van Lines Agent Council
Oct 2010, Issue No. 5

A few weeks ago you should have received a letter from Joe Bonnie, Agent Council Chairman, explaining what the agent council is and what they do for National Van Lines agents.

Right now, the agent council is busy preparing for their next meeting, November 14-15. I asked Joe what's involved in getting ready for an agent council meeting. He told me that the agent council has a series of emails and conference calls in the weeks prior to the meeting, which is held in Broadview.

They also reach out to agents, via phone, email, or mail - sometimes all three - to find out if they have any comments or concerns that they would like addressed in the meeting.

They propose an agenda and submit it to the National Van Lines executive staff. This agenda includes ways the van line can improve, what can be done to help agents and any feedback they received from agents during their outreach. Joe also told me that any time they network with agents, they are listening for ideas for the agent council to address.

During the meeting, they go through the agenda items line by line with executive staff.

The purpose of the agent council is to be the voice of the agents to the van line and a liaison back to the agents as well. They act as a sounding board for the van line, to ensure that decisions being made are practical for everyone. They also mentor new agents, give suggestions for positive change and just do everything they can to make sure that the agent/corporate relationship is the best it can be.

So, please reach out to an agent council member and give them your feedback and suggestions! They really do count!


*Content Source: National Van Lines Mover's Minute Oct 2010, Issue No. 5
Moving Company, Seattle

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